Privacy Policy - Beach Girls Realty
1. Introduction
Beach Girls Realty (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and responsible manner.
This Privacy Policy outlines how we collect, use, disclose and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By engaging with our services or providing your personal information, you consent to the practices described in this policy.
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary for our business functions, including:
- name;
- residential and postal address;
- email address;
- telephone and mobile numbers;
- property ownership or enquiry details;
- identification information where required; and
- any other information you provide to us.
3. How We Collect Personal Information
We collect personal information in a number of ways, including when you:
- make an enquiry about a property or our services;
- request an appraisal or property management services;
- contact us via our website, email, phone or in person;
- submit a form through our website;
- interact with us through social media or marketing channels; and
- attend inspections or visit our office.
We may also receive personal information from third parties such as property portals, referral partners, or publicly available sources.
4. Why We Collect Your Information
We collect and use your personal information to:
- provide real estate and property management services;
- respond to enquiries and communicate with you;
- arrange inspections and appraisals;
- manage client relationships;
- comply with legal and regulatory obligations; and
- improve our services and website experience.
5. Disclosure of Personal Information
We may disclose your personal information where reasonably necessary to:
- landlords, tenants, buyers or sellers involved in a transaction;
- service providers such as marketing, IT, website hosting and CRM platforms;
- professional advisers including legal, accounting or compliance advisers; and
- government, regulatory or law enforcement bodies where required or authorised by law.
We take reasonable steps to ensure that third parties who handle personal information on our behalf do so in an appropriate and secure manner.
6. Data Security
We take reasonable measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes:
- the use of secure digital systems;
- restricted access to personal information;
- appropriate data handling and storage practices; and
- ongoing review of our security procedures.
7. Access and Correction
You may request access to the personal information we hold about you, and request corrections if it is inaccurate or out of date.
To do so, please contact us using the details below.
8. Cookies and Website Use
Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data.
You can adjust your browser settings to disable cookies if preferred.
9. Complaints
If you have a concern about how your personal information has been handled, please contact us. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
Beach Girls Realty
Sunshine Coast, Queensland
Email: hello@beachgirlsrealty.com.au
Phone: 0434 326 866.